PRIVACY POLICY

 

SureShop Software Platform

 

Last Updated: January 1, 2026

 

This Privacy Policy explains how 405 Technology Solutions LLC d/b/a 405 Technology (“Provider,” “we,” “us”) collects, uses, and shares information when you access or use SureShop and associated websites/services (the “Services”). If your company has a SaaS Agreement with us, that agreement may also govern handling of Customer Data.

 

1. Information We Collect

We collect information in three main ways:

 

1.1 Information You Provide

• Account information: name, email, phone, company, role, usernames/passwords.

• Customer Data: tool/parts inventories, repair histories, customer/vendor records, photos, notes, and other operational data you upload or generate.

• Billing info: typically processed by third-party processors (e.g., Stripe). We may receive confirmations and limited billing metadata.

 

1.2 Information We Collect Automatically

• Usage data: log files, device type, browser type, IP address, access times, pages/features used, and diagnostic data.

• Cookies/analytics: described below.

 

1.3 Information From Third-Party Services

If you enable integrations (e.g., QuickBooks or Stripe), we may receive certain data from those services to provide the integration you request.

 

2. How We Use Information

We use information to:

• Provide, maintain, and improve the Services;

• Perform implementation, support, and training;

• Manage subscriptions, billing, and account administration;

• Secure the Services, detect fraud/abuse, and enforce our Terms;

• Communicate with you about service updates or support requests;

• Comply with law.

 

We may use aggregated, de-identified usage data to improve the platform.

 

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services and improve performance. These may include essential cookies required for login, security, and core functionality, and analytics cookies that help us understand usage and improve the Services.

You can control cookies through your browser settings. Blocking some cookies may affect functionality.

 

4. How We Share Information

We do not sell Customer Data. We may share information:

1. With service providers who help operate the Services (hosting, analytics, support tools), under confidentiality obligations.

2. With Third-Party Services you connect (e.g., QuickBooks, Stripe) as needed for the integration.

3. For legal reasons if required by law or to protect rights/safety.

4. Business transfers in a merger, acquisition, or asset sale, subject to confidentiality protections.

 

5. Regulated Data Exclusion (HIPAA/GLBA/Similar)

The Services are not intended for and should not be used to store or process HIPAA “Protected Health Information,” GLBA “Nonpublic Personal Information,” or other regulated/sensitive categories requiring special legal safeguards (including PCI-DSS cardholder data, ITAR/export-controlled data, or data governed by a mandatory BAA or similar). Please do not submit such data. Provider does not act as a HIPAA “business associate” or a GLBA-regulated service provider unless expressly agreed in a separate written contract. If you submit regulated data, you are solely responsible for compliance and any resulting liability.

 

6. Data Security

We use commercially reasonable technical and organizational safeguards to protect information, but no system is 100% secure. You are responsible for secure passwords and managing access within your organization.

 

7. Data Retention

We retain data as long as your account is active or as needed to provide Services. After termination, we retain data as reasonably necessary for legal/accounting/business purposes, then delete or de-identify it. Data export is available according to the terms of your SaaS Agreement.

 

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or export your information. To exercise rights, contact us below. You may also opt out of non-essential cookies via your browser settings.

 

9. Third-Party Services

Third-Party Services (like QuickBooks and Stripe) have their own privacy policies. We are not responsible for their practices. If you enable integrations, you authorize us to exchange data with them as needed.

 

10. International Users

Our Services are operated from the U.S. If you access them from outside the U.S., you consent to transfer and processing in the U.S.

 

11. Children

The Services are not intended for children under 18, and we do not knowingly collect personal information from children.

 

12. Changes to This Privacy Policy

We may update this Policy. If changes are material, we will post notice on the Services or notify account administrators. Continued use after the effective date means you accept the updated Policy.

 

13. Contact Us

Questions or requests may be sent to:

405 Technology Solutions LLC

Email: lee@405technology.com

Mail: 221 N Service Rd, Suite A

          Moore, OK  73160